
Latest podcast · BIG BANG KI FESTIVAL
AI that makes a difference for customers.
At Fielmann, AI is already a business necessity – driven by what customers need. On the BIG BANG Podcast, I join host Ayşe Mese to discuss how we use customer data, improve advice and rethink processes. We explore the connection between personal service and digital excellence – and how AI is transforming the entire omnichannel experience.

















